Help Center

Account & Billing

Manage your subscription, upgrade plans, and understand usage credits.

Referral Program

Earn free months of the Growth plan by referring other lawn care operators to Lawnager.

Invoice Payment Reminders: How to Get Paid Faster with Automated Follow-Ups

Learn how Lawnager automatically sends payment reminders to customers with unpaid invoices so you spend less time chasing money.

Auto-Invoicing: How Lawnager Automatically Bills Customers When a Job Is Completed

Learn how Lawnager's auto-invoice feature works, how to enable it, and what happens when a job is marked complete.

Setting Up Stripe to Accept Credit Cards

How to connect your Stripe account to Lawnager so customers can pay invoices online by credit card.

Invoicing & Payments

Generate invoices automatically, collect payments online, and sync with QuickBooks.

Disputes & Refunds

Handle customer refund requests, issue credits, and process Stripe refunds.

Tax & Payment Settings

Configure sales tax, payment methods (Stripe, cash, check, Venmo), and auto-invoicing.

Setting Up Venmo as a Payment Option

Learn how to enable Venmo so customers can pay invoices directly through Lawnager.

Recurring Invoices: Automatically Bill Customers on a Schedule

Learn how to set up recurring invoices that automatically generate and send on a weekly, biweekly, or monthly schedule — no manual work needed.

Client Portal Guide

Give your clients a branded portal to view schedules, pay invoices, and request services.

Portal Invites & Verification

Send portal access links to customers and understand the verification process.

Getting Customer Reviews Through the Client Portal

Learn how customers leave reviews through the Client Portal and how to use that feedback to grow your business.

How Customers Can Reschedule or Cancel Jobs Through the Portal

Let customers manage their own appointments through the client portal — no phone calls needed.

Getting Started with Lawnager

Create your account, set up services, and start managing jobs in under 10 minutes.

Managing Notifications & Test Mode

Learn how to configure notification settings and use Test Mode to preview customer-facing messages before they go live.

Setting Up Your Business Profile and Branding

How to add your business details, logo, and brand colors so Lawnager looks professional to your customers.

Syncing Lawnager with QuickBooks

Connect QuickBooks to Lawnager to automatically sync invoices, payments, and customer records.

Materials & Supplies: Set Your Costs for Accurate AI Quotes

Build your materials catalog so Lawnager's AI uses your real prices — not estimates — when generating quotes.

Buying More Credits

Learn what Lawnager credits are, when you need them, and how to purchase more from your billing settings.

Setting Your Pricing: Tiered Packages, Custom Quotes, and More

Learn how to set prices for your services, packages, and quotes in Lawnager.

Setting Up Your Services Catalog and Materials

Learn how to build your services catalog and materials list so you can create accurate quotes and jobs faster.

Switching to Lawnager: How to Import Your Customers and Go Live

Step-by-step guide to migrating from Jobber, Housecall Pro, or any other platform to Lawnager using the built-in Migration Workbench.

Understanding Your Reports & Business Insights

Learn how to use Lawnager's reporting tools to track revenue, crew performance, and customer metrics.

How Customers Can Submit Service Requests Through the Portal

Learn how customers submit service requests through the Client Portal and how you manage them in Lawnager.

Sending Packages in Bulk and Tracking Customer Acceptance

Learn how to send service packages to multiple customers at once and track who has accepted, declined, or not yet responded.

Marketing Campaigns & Automations

Learn how to send targeted campaigns and set up automatic follow-ups to win more business with Lawnager's built-in marketing tools.

Identifying and Re-Engaging At-Risk Customers Before You Lose Them

Learn how to use Lawnager's customer reports to spot at-risk and churned clients — and win them back before it's too late.

Setting Up Marketing Automations to Win and Retain Customers

Learn how to create automated marketing sequences that follow up with leads, re-engage past customers, and grow your lawn care business on autopilot.

Using the Marketing Activity Log to Track Customer Engagement

Learn how to use the Marketing Activity Log to see which campaigns, automations, and messages are actually reaching your customers.

Customer Loyalty Program: Rewarding Clients and Building Long-Term Retention

Learn how to set up and manage Lawnager's Customer Loyalty Program to reward repeat customers and grow recurring revenue.

Crew & Team Management

Add crew members, track time, assign jobs, and manage equipment checklists.

Equipment & Pre-Shift Checklists

Track your trucks, mowers, and tools. Require crew members to complete daily equipment checks.

Photos & Job Documentation

Upload before/after photos on jobs and quotes for documentation and marketing.

Crew GPS Tracking

Learn how GPS tracking works in the Lawnager crew field app and how to monitor your team in the field.

Team Permissions & Access Control

Learn how to control what each team member can see and do in Lawnager.

Setting Up Crew Language Preferences: English & Spanish Support

Learn how to set each crew member's default language so your team sees the field app in their preferred language.

Daily Shift Clock: Tracking Crew Hours and Shift Data for Payroll

Learn how the daily shift clock works for crew members, what data it captures, and how to use it for payroll.

Handling Rain Days and Weather Disruptions

Learn how to reschedule weather-cancelled jobs, re-optimize routes, and keep your crew and customers informed when bad weather hits.

Crew Field App: Check-Ins, Checklists, and On-Site Tools

Learn how your crew uses the Lawnager field app to check in, complete job checklists, upload photos, and clock out from job sites.

How to Use AI Quoting

Generate professional quotes in seconds using AI-powered estimates based on property data.

Service Packages

Create seasonal or recurring service bundles and send them to customers with tiered pricing.

Quotes: Deposits, Follow-Ups, and Closing More Jobs

Learn how to collect deposits on quotes and use automated follow-ups to turn more estimates into booked jobs.

Neighborhood Clusters: Offer Route Discounts to Nearby Customers

Learn how to use Neighborhood Clusters in the Customer Loyalty Program to auto-detect nearby customers and offer route-based discounts.

Route Optimization Guide

Optimize your daily routes to minimize drive time and fuel costs using the VROOM engine.

Smart Scheduling: Using the Calendar and Drag-and-Drop Tools

Learn how to schedule jobs, move appointments, and keep your crew calendar organized using Lawnager's drag-and-drop Calendar and Smart Schedule tools.

AI Website Builder Guide

Create a professional business website in 60 seconds using Lawnager's AI website builder.

Customizing Your Lawnager Website with Your Brand

Learn how to apply your logo, colors, and business details to make your Lawnager website match your brand.

Embedding Your Booking Widget on Your Website

Learn how to add Lawnager's booking widget to your existing website so customers can request quotes directly from your site.