Help Center

Account & Billing

Manage your Lawnager subscription: compare Starter, Growth, and Pro plans, upgrade or downgrade anytime, start a 14-day free trial, and track usage credits.

Referral Program

Refer other lawn care operators to Lawnager and earn a free month of the Growth plan for each one who signs up and pays — with no limit on the months you earn.

Canceling Your Subscription or Deleting Your Account

How to downgrade to the free plan, cancel a paid subscription, or permanently delete your Lawnager account and data.

Tracking Expenses: Receipts, Categories, and Your Real Costs

Log fuel, supplies, and every other business expense with a photo of the receipt — so tax time is easy and you know what your work actually costs.

Invoicing & Payments

Automatically generate invoices when jobs are completed, collect card payments online through the customer portal, and sync it all with QuickBooks in Lawnager.

Disputes & Refunds

Handle refund requests with Lawnager's structured dispute workflow: review claims, issue credits, and process Stripe refunds while protecting your business.

Tax & Payment Settings

Configure sales tax and the payment methods you accept — Stripe cards, cash, check, and Venmo — plus auto-invoicing, all from Lawnager Settings, Payments.

Setting Up Stripe to Accept Credit Cards

How to connect your Stripe account to Lawnager so customers can pay invoices online by credit card.

Commercial Accounts: Net Terms, Statements, W9s, and Insurance Certificates

Everything commercial and HOA clients ask for — Net 30 billing, numbered invoices, statements for their AP department, your W9, and a certificate of insurance.

Autopay: Put Cards on File and Stop Chasing Money

Get customers to save a card and turn on autopay — due invoices get paid automatically, and you stop spending evenings chasing checks.

Auto-Invoicing: How Lawnager Automatically Bills Customers When a Job Is Completed

Learn how Lawnager's auto-invoice feature works, how to enable it, and what happens when a job is marked complete.

Recurring Invoices: Automatically Bill Customers on a Schedule

Learn how to set up recurring invoices that automatically generate and send on a weekly, biweekly, or monthly schedule — no manual work needed.

Invoice Payment Reminders: How to Get Paid Faster with Automated Follow-Ups

Learn how Lawnager automatically sends payment reminders to customers with unpaid invoices so you spend less time chasing money.

Setting Up Venmo as a Payment Option

Enable Venmo in Lawnager so customers can pay invoices through the client portal. Venmo payments process through Stripe, so connect Stripe first to turn it on.

Client Portal Guide

Give every client a branded Lawnager portal to view upcoming jobs and history, pay invoices online, request new services, and leave reviews — no phone calls.

Portal Invites & Verification

Send customers secure access links to their Lawnager portal via automatic welcome, manual invite, or a shareable link, and see how the verification step works.

How Customers Can Reschedule or Cancel Jobs Through the Portal

Let customers reschedule or cancel appointments themselves through the Lawnager client portal — no phone calls or texts — saving you time and admin work.

Getting Customer Reviews Through the Client Portal

Learn how customers leave reviews through the Client Portal and how to use that feedback to grow your business.

Getting Started with Lawnager

Set up your Lawnager account in under 10 minutes: create your profile, add services and pricing, then start scheduling jobs. Free Starter plan, no card needed.

Get the Lawnager App on Your Phone

Install Lawnager from the App Store or Google Play, turn on notifications, and run the whole business from the truck.

Switching to Lawnager: How to Import Your Customers and Go Live

Step-by-step guide to migrating from Jobber, Housecall Pro, or any other platform to Lawnager using the built-in Migration Workbench.

Understanding Your Reports & Business Insights

Learn how to use Lawnager's reporting tools to track revenue, crew performance, and customer metrics.

Buying More Credits

Learn what Lawnager credits are, when you need them, and how to purchase more from your billing settings.

Syncing Lawnager with QuickBooks

Connect QuickBooks to Lawnager to automatically sync invoices, payments, and customer records.

Managing Notifications & Test Mode

Learn how to configure notification settings and use Test Mode to preview customer-facing messages before they go live.

HOA & Commercial Account Setup Guide

How to set up and manage HOA and commercial accounts with multiple properties, net-terms billing, and client portal access.

Setting Your Pricing: Tiered Packages, Custom Quotes, and More

Set prices in Lawnager your way — flat rates, tiered packages, or custom job-by-job quotes — using the Services Catalog and Packages to fit how you charge.

How Customers Can Submit Service Requests Through the Portal

Learn how customers submit service requests through the Client Portal and how you manage them in Lawnager.

Setting Up Your Business Profile and Branding

How to add your business details, logo, and brand colors so Lawnager looks professional to your customers.

Materials & Supplies: Set Your Costs for Accurate AI Quotes

Build your materials catalog so Lawnager's AI uses your real prices — not estimates — when generating quotes.

Setting Up Your Services Catalog and Materials

Learn how to build your services catalog and materials list so you can create accurate quotes and jobs faster.

Neighborhood Blitz: Win New Customers Door-to-Door

Turn a neighborhood into new customers with Lawnager's door-to-door acquisition engine — per-crew QR codes, printable door hangers, at-the-door closing, and full-funnel tracking.

Business Value: See What Your Lawn Business Is Worth

Lawnager estimates your business's market value from the data you already run through the app — see your number, what's driving it, and one-tap levers to grow it.

Growth Hub: Your AI Growth Advisor

The Growth Hub turns your own data into prioritized, one-tap growth actions — win back customers, convert one-timers to recurring, fill your route, and run seasonal campaigns.

Am I Charging Enough to Mow?

Use Lawnager's Profitability report and AI quoting tools to find out which mowing accounts are making you money — and which ones aren't.

Marketing Campaigns & Automations

Learn how to send targeted campaigns and set up automatic follow-ups to win more business with Lawnager's built-in marketing tools.

Setting Up Marketing Automations to Win and Retain Customers

Learn how to create automated marketing sequences that follow up with leads, re-engage past customers, and grow your lawn care business on autopilot.

Using the Marketing Activity Log to Track Customer Engagement

Learn how to use the Marketing Activity Log to see which campaigns, automations, and messages are actually reaching your customers.

Customer Loyalty Program: Rewarding Clients and Building Long-Term Retention

Learn how to set up and manage Lawnager's Customer Loyalty Program to reward repeat customers and grow recurring revenue.

Identifying and Re-Engaging At-Risk Customers Before You Lose Them

Learn how to use Lawnager's customer reports to spot at-risk and churned clients — and win them back before it's too late.

Sending Packages in Bulk and Tracking Customer Acceptance

Learn how to send service packages to multiple customers at once and track who has accepted, declined, or not yet responded.

Your Directory Listing: Claim It, Edit It, and Show Your Google Reviews

Claim your free listing on the Lawnager lawn care directory, edit what homeowners see, and connect your Google reviews so you rank higher on your city page.

Get on Google: Setting Up Your Google Business Profile

Show up on Google Maps and Search — Lawnager walks you through setting up a free Google Business Profile step by step.

Customizing the Messages Lawnager Sends Your Customers

Every email and text Lawnager sends on your behalf — invoices, reminders, review requests — can be edited to sound like you. Merge tags fill in the details.

Crew & Team Management

Add crew members, track time, assign jobs, and manage equipment checklists.

Equipment & Pre-Shift Checklists

Track trucks, mowers, trailers, and tools in Lawnager, and require crew to complete daily pre-shift equipment checks before they start work in the field.

Photos & Job Documentation

Upload before-and-after photos to jobs and quotes from the field app to document your work, resolve customer disputes, and create marketing content that sells.

Equipment Maintenance & Reporting

Log hour-meter readings, track repair costs, and see service-due alerts across your fleet.

Setting Up Crew Language Preferences: English & Spanish Support

Learn how to set each crew member's default language so your team sees the field app in their preferred language.

Crew Field App: Check-Ins, Checklists, and On-Site Tools

Learn how your crew uses the Lawnager field app to check in, complete job checklists, upload photos, and clock out from job sites.

Crew GPS Tracking

Learn how GPS tracking works in the Lawnager crew field app and how to monitor your team in the field.

Chemical Application Compliance Log: Track Pesticide & Herbicide Use

Learn how to set up and use Lawnager's built-in chemical application audit log to stay compliant with state pesticide regulations.

Team Permissions & Access Control

Control exactly what each team member can see and do in Lawnager — keep crew out of your financials while protecting business data with role-based permissions.

Attracting Crew: Setting Up Your Hiring Page and Managing Applicants

Learn how to create job postings, set up your public careers page, and manage applicants through Lawnager's built-in hiring tools.

Run Your Entire Business in Spanish

Switch Lawnager to Spanish and manage quotes, jobs, invoices, and crew tools in your preferred language.

Handling Rain Days and Weather Disruptions

Learn how to reschedule weather-cancelled jobs, re-optimize routes, and keep your crew and customers informed when bad weather hits.

Daily Shift Clock: Tracking Crew Hours and Shift Data for Payroll

Learn how the daily shift clock works for crew members, what data it captures, and how to use it for payroll.

How to Use AI Quoting

Generate professional quotes in seconds using AI-powered estimates based on property data.

Service Packages

Build seasonal or recurring bundles in Lawnager, like a weekly spring clean-up package, with set visit counts, frequencies, and tiered pricing for clients.

Neighborhood Clusters: Offer Route Discounts to Nearby Customers

Learn how to use Neighborhood Clusters in the Customer Loyalty Program to auto-detect nearby customers and offer route-based discounts.

Quotes: Deposits, Follow-Ups, and Closing More Jobs

Learn how to collect deposits on quotes and use automated follow-ups to turn more estimates into booked jobs.

Route Optimization Guide

Optimize daily lawn-care routes with Lawnager VROOM engine to cut drive time and fuel costs. Set vehicles, crews, and hours to order every stop efficiently.

Smart Scheduling: Using the Calendar and Drag-and-Drop Tools

Learn how to schedule jobs, move appointments, and keep your crew calendar organized using Lawnager's drag-and-drop Calendar and Smart Schedule tools.

AI Website Builder Guide

Build a professional lawn-care business website in about 60 seconds with Lawnager AI website builder — it writes your headlines, about text, and service pages.

Website AI Chat Assistant: Answer Visitor Questions 24/7

Learn how to enable and configure the AI chat assistant on your Lawnager-generated website to capture leads and answer customer questions automatically.

Using Your Own Domain for Your Lawnager Website

Point a domain you own (like www.yourcompany.com) at your Lawnager website — one DNS record, automatic SSL, and your free address keeps working too.

Embedding Your Booking Widget on Your Website

Learn how to add Lawnager's booking widget to your existing website so customers can request quotes directly from your site.

Customizing Your Lawnager Website with Your Brand

Learn how to apply your logo, colors, and business details to make your Lawnager website match your brand.