Canceling Your Subscription or Deleting Your Account

Plans change, seasons end, businesses sell. Here's how to wind down — from pausing your spend to removing everything.

Just want to stop paying?

You don't have to delete anything. Go to Settings → Billing & Plan and cancel your paid subscription — your account moves to the free Starter plan and your data stays exactly where it is. You can keep using Lawnager free forever, and upgrade again any time (spring has a way of coming back).

This is the right choice for seasonal shutdowns: cancel in November, everything's waiting for you in March — customers, history, website, all of it.

Deleting your account permanently

If you want your data gone, go to Settings → Delete Account.

This is permanent and immediate. There is no recovery, no grace period, no "restore" to call support about. Deleting removes:

• •Your account and sign-in
• •Your business profile and branding
• •All customer, job, quote, and invoice records
• •Your services and pricing catalog
• •Crew members and their access
• •Your loyalty program
• •Notification history
• •Your Stripe connection (your Stripe account itself is yours and is untouched — only the link to Lawnager is removed)

To confirm, the page asks you to type DELETE — that's deliberate friction, because there's no undo.

Before you delete

• •Export what you need first. Download CSV exports from Reports (financial, customer, payroll data), and contact support for a full data export if you need one.
• •Money in flight: make sure outstanding invoices are collected — after deletion, customers' portal links stop working.
• •Selling the business? Your Lawnager records (clean revenue history, documented recurring customers) are part of what a buyer pays for — hand the account over rather than deleting it, and check the Business Value page before you set a price.

Questions first?

If something's not working and that's why you're leaving, email support before you delete — a lot of "I'm done" moments turn out to be a five-minute fix. Either way, your data belongs to you and leaving is always this simple.