Autopay: Put Cards on File and Stop Chasing Money

The fastest way to stop chasing money is a card on file. When a customer saves their card and turns on autopay, every invoice you send them gets paid automatically when it comes due — no reminders, no "check's in the mail," no awkward texts.

What you need first

Connect Stripe in Settings → Payments so you can take card payments. If Stripe is already connected, you're ready — there's nothing else to switch on.

How a customer turns on autopay

Autopay is something the customer sets up in their portal (the personal link you send them):

1. •They open their portal and go to Invoices.
2. •They save a card.
3. •They turn on autopay.

That's it. From then on, any invoice you send them is charged to the saved card automatically when it's due — the invoice gets marked paid for you, exactly like a normal card payment.

What happens behind the scenes

• •Autopay runs daily and only charges invoices that are due and unpaid.
• •An invoice is never charged twice.
• •If a charge fails (expired card, insufficient funds), autopay waits a day and tries again.
• •After three failed tries it stops and falls back to the normal path — the customer can pay manually and your regular payment reminders take over. You're never left in the dark on a stuck invoice.

How to get customers to enroll

This is a habit worth building into how you sell:

• •Say it when the quote is accepted. "I'll send you a portal link — save a card there and you'll never have to think about paying an invoice again." Most customers hear that as a favor, because it is.
• •Point to it in the first invoice. The portal link is right there — one sentence asking them to set up autopay converts well while the relationship is fresh.
• •Lead with it for recurring customers. Weekly mowing plus autopay means the whole season runs itself: job completes, invoice goes out, card gets charged. If you use auto-invoicing or recurring invoices, autopay is the other half of that machine.

Quick answers

• •What does it cost? Nothing extra — just Stripe's normal card processing fee, same as any card payment. Lawnager doesn't take a cut of your payments.
• •Can a customer turn it off? Yes, any time, from the same portal page.
• •Do checks and cash customers have to switch? No — autopay is per customer. Keep taking cash and checks from the folks who like them, and move the rest to card on file.